Takeout Button® FAQ
Have questions? You’re in the right place. Learn how Takeout Button® works, what’s included, and what to expect before deciding if it’s the right fit for your restaurant.
Browse by topic: Get Started · Ordering · Catering · Shop · Delivery · POS · Setup
Get Started
Takeout Button® is a branded online ordering and catering solution that helps restaurants, bakeries, and food businesses grow direct orders and stay connected with their customers.
Takeout Button® gives your restaurant its own branded online ordering system instead of relying on a third-party marketplace. Orders are placed directly through your website, and the customer relationship and order data stay with you—giving you more control over how customers order and how you stay connected with them.
Takeout Button® is a strong fit for:
- Independent restaurants
- Catering businesses
- Bakeries and specialty food shops
- Businesses that need more flexibility than standard ordering tools
Getting started is easy. We begin with a strategy call to learn about your restaurant, menu, and goals. Then we build your system, handle the setup, and launch it—so you can stay focused on running your restaurant.
Online Ordering System
Yes. Your Takeout Button® system is customized with your logo, colors, and branding, so customers enjoy a seamless ordering experience that feels like an extension of your restaurant—not a generic third-party page.
Absolutely. You can continue using third-party apps while encouraging more customers to order directly through your website. Both can work side by side.
Yes. Your system can support:
- Modifiers and add-ons
- Scheduled orders
- Pickup time windows
- Special instructions
Want to see how this works in real time? View the Interactive Demo
Customers can pay securely with major credit and debit cards. Funds are deposited directly into your business account.
Yes. All transactions run through PCI-compliant payment processors with SSL encryption, so customer payment information is never stored on your site. Your system follows current data security standards to keep your customers and your business protected.
Catering & Preorders
Yes. We build dedicated online catering systems that allow customers to place large or scheduled orders in advance—separate from your daily takeout flow.
You’ll receive a text notification and order details by email
the moment a catering order is placed. No additional device
or hardware is required.
Yes. Nonprofit organizations can identify themselves and provide the required information during checkout for verification. You can also manually set up tax-exempt accounts for approved nonprofit customers through your dashboard.
Online Gift Cards & Shop
Yes. You can sell your digital gift cards directly through your website using our online shop system, making it easy for customers to purchase and send them anytime.
No separate website is required. Takeout Button® Online Shop is a standalone platform that shares the same dashboard as your online ordering and catering systems. It connects to your restaurant’s website, giving customers a seamless way to purchase gift cards or merchandise through your branded experience.
Yes. You can also offer:
- Packaged goods
- Branded merchandise
- Specialty items
Delivery Options
Yes. Our on-demand driver network lets you offer delivery without the cost and hassle of managing your own drivers. It supports both everyday orders and large catering deliveries.
Yes. Takeout Button® works alongside third-party delivery platforms, so you can continue using them while growing your direct orders.
POS & Order Handling
We currently integrate with:
- Clover
- Square
No problem. We can build a standalone system that sends orders to:
- Receipt or kitchen printers
- Tablets
- Kitchen display systems (KDS)
No. The catering system operates independently from your POS to keep catering orders separate from your daily kitchen operations. Orders are sent by text and email, helping reduce confusion during busy service.
No problem. Your Takeout Button® ordering system runs independently on your website, so switching POS systems won’t interrupt your online ordering. If your new POS integrates with us, we’ll reconnect it. Otherwise, your system continues operating as a standalone solution.
Yes. Your dashboard includes order history, sales reports, and customer insights to help you track performance, spot trends, and identify repeat customers.
Setup & Support
We do. Our team handles setup, updates, menu changes, and ongoing support, so you can focus on running your restaurant.
Most Takeout Button® systems are ready within 2–4 weeks, depending on your menu and how quickly you provide your content. Simpler setups can launch in as little as 10 days.
Ready to see how it works?
Explore the interactive demo to experience the ordering journey for yourself, or schedule a strategy call to discuss your restaurant and ask questions.
Want to send us a message? Contact us